Case Studies
Upstate Cerebral Palsy
Clinic Director, Gordon "Gordy" Dunham, was searching for an EMR solution that would help him
with all the complex issues involved in managing compliance with Medicare/Medicaid as well as
the NYS Office of Mental Health requirements. That meant ensuring that treatment plans were
completed on time for each of the clinics’ roughly 1700 open cases. Of critical importance was
tracking that each billed appointment was matched to a signed progress note. Gordy had to
protect his agency from the serious penalties that can ensue when those notes are missing. As an
experienced clinic manager, he knew that his operations would be in trouble if he couldn’t identify
a rock solid system for maintaining regulatory compliance.
-Read the full case study here-
United Health Services
Ed Rivera, Manager of Outpatient Behavioral Health Services at UHS, has been using
ClinicTracker since 2005 to manage an outpatient clinic that offers individual and group
psychotherapy. UHS recently upgraded their version of ClinicTracker to take advantage of
the many new features and performance enhancements provided as part of the ClinicTracker
support agreement.
-Read the full case study here-
